Car Broken Down? What to do When Your Car Breaks Down

Has your car broken down at the most inopportune time or in a remote location that left you unsure about what to do? Now you can gain some peace of mind by following these tips.


No matter where your car breaks down, safety should be the most important consideration. There are actions you can take to ensure you, and others around you, stay safe.

  • Pull over safely. Be sure to pull over to the left-hand side of the road where you’ll be out of the way of passing motorists and pedestrians. You’ll likely need to wait on help to arrive, and off to the side is the safest place to do that.
  • Don’t panic. Though a broken-down vehicle can be a scary or nerve-wracking experience, panicking only makes it harder to take the right decision. Instead, stay calm and follow your planned procedures. For example, calling for roadside assistance.
  • Turn on your hazard lights. This will indicate that you are having car trouble, so others will know why you are pulled over to the side of the road.
  • Stay put. Never get out of the car if you are on a busy highway unless there is somewhere safe to stand. Be sure to stay out of the traffic lane so you won’t be in the path of oncoming vehicles.
  • Keep your keys with you if you do need to exit the vehicle. That way your car and any belongings you have inside will remain safe from would-be thieves.
  • If pets or children are in the car, make sure the interior is not too hot. It’s also a good idea to keep water handy so everyone can remain hydrated.

Roadside Assistance

Roadside assistance is highly valuable, and you never know when you just might need it. Here are some great resources in Australia, should you find yourself with your car broken down.


365 Roadside Assistance is available to help with your car breakdown needs, Australia-wide. Their repair network covers all Australian states and territories, and they provide assistance 24/7. They also have a call centre you can contact with any questions or in the event of a roadside emergency.

Western Australia

RAC provides 24/7 breakdown service and expert mechanics to help get you on your way again. They also offer member benefits such as savings on fuel and shopping. If your car is damaged, can’t be fixed or is not fit for the road anymore, it might be best to call a reliable tow truck service.  


RACV Emergency Roadside Assistance provides reliable roadside assistance for a wide range of breakdown issues from tire difficulties and lock-outs, and from flat batteries to empty tanks, and more. You can call on them 24/7 should you experience a vehicle breakdown.

Budget Direct is another option for roadside assistance you can rely on whenever you need help. You can track your provider’s live location using GPS on your smartphone, so you’ll know when they are nearby. They offer battery assistance, breakdown towing and more.

New South Wales

The NRMA will keep you on the road by providing the assistance you need, no matter the time or place. Whether your battery is flat, you’ve locked your keys in your car, or you have a flat time, they will arrive quickly and equipped to help.

Other roadside assistance options to check out include: RACQ, Australia Wide Assist and Youi.

Save Money with a Novated Lease

When you get a Novated Lease, roadside assistance is included, along with extras such as insurance, a fuel card, car registration and tyres. A Novated Lease provides vehicle financing options that will save you money by paying all running and most of your finance costs pre-tax. Use your pre-tax income to receive these benefits. 

A Novated Lease is an agreement between Easi, your employer, and yourself. Contact Easi today, to find out how a Novated Lease can save you money on vehicle finance, and other extras including roadside assistance.