Contact Us

For Existing Lease Holders

As an existing lease holder, you have access to your lease details online through our client login section. Here you can find information about your current lease, including fuel consumption and maintenance history.

Our Novated Relationship Team is also ready to help you out with any queries you may have. As part of this team, we have dedicated people looking after your lease, your service and maintenance details, and your customer satisfaction.

Who to contact?

Lost Fuel Card	easifleet Fuel Card Administrator
Service & Maintenance (including tyres)	easifleet Service Department or Your Local Provider
Reimbursement	easifleet Reimbursement Officer
Package Adjustment	easifleet Novated Relationship Team
Change of Employer and/or Address	easifleet Novated Relationship Team
Accident	Your Insurance Provider Please also contact easifleet if your car has been written off

End of Lease

One month prior to the expiry of your novated lease you will receive notification of how to complete your residual payment. At this point you have the option of refinancing, paying out the residual or having us sell the car on your behalf and leasing a new car. If you have any questions about your end of lease options please phone the Novated Relationship Team on 1300 266 828.

Changing Employer

If you are changing employer, you need to inform us as soon as possible. This will ensure you continue to make the correct payments on your lease and allow us to make the transition easi for you. For further information, read our ‘A How to Guide to Changing Employer’.

Web–Reporting Access

When you take out a novated lease with easifleet, you will be issued with a client login to allow you to access our Online Reporting Suite. This provides you with instant access to information about your lease. If you have not received this information, please contact the easifleet Novated Relationship Team.

Our ‘How to Guide’ also provides you with additional information on what you need to do in the event of:

• a change in personal details
• a change of employer
• a change in your driving circumstances (fuel consumption, annual kms etc)
• expiration of your vehicle registration
• an accident
• a need for repairs or service
• a need to claim a reimbursement
• loss of your fuel card

Client Forms

The following forms are available for you to download and complete. When you have completed the forms, return to easifleet by fax, post or scan & email.
Expense Reimbursement (pdf 54.4KB)
FBT Declaration (pdf 50.2KB)
Maintenance Package Adjustment (pdf 57.3KB)
Vehicle Unavailable for Use (pdf 41KB)
Change of Employer (pdf 51.8KB)
Early Termination Form (pdf 56KB)